Resolve Insurance Group of Companies
Riffenburg Insurance Services
Resolve Insurance Group
Virginia Beach, VA
Pro Mar Insurance Underwriters
Resolve Insurance group is excited about our team and our growth. Over the past 3 years we have grown to 3 locations. We started in Virginia Beach, VA and have now included Spartanburg, South Carolina and Birmingham Alabama with 2 more locations on the 2024 horizon. We are proud of our team and our collective accomplishments and look forward to a great 2024. We are excited about our new marine division and specialty underwriting team.
Having Workers Comp Issues
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Need Pay As You Go Premiums
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Did Your Auto Prices Skyrocket
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Contractor, Restaurant, Small Business
WE CAN HELP
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Are You Worried About Cyber Crimes
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Resolve Insurance was founded under the banner of “Determined Customer Service”! Not all agents or brokers are created equal. With over 80 years of combined client service experience, carrier relationships, risk management and claims service, our team is prepared to provide our clients with a specialized insurance program to meet their coverage and financial needs.
WHAT WE DO
Resolution Sales Process
The Resolution Sales Process (RSP) is a cutting-edge innovative way to deliver advanced client focused customer service.
Its focus is the ease of doing business for the client.
Streamlined Renewal Process, Customized Insurance Forms, Reduction of Data Entry on the client side and Digital Submissions.
Tracking for Year-to-year data changes, and electronic signatures for ease of doing business.
Receive Certificates quickly, properly value your business and personal assets as well as give you the ability to access your documents electronically.
In addition, you can view your existing Insurance program online.
Focusing on Marine, Construction, Habitational, Real Estate, Restaurants, Retail and Tactical Gear Distributors. Our Team brings substantial experience to these Verticals in addition to many others. Our RESOLUTION SALES PROCESS combined with client feedback will help change the dynamic of your relationship with your Insurance Program. Our client service focus and quick turnaround on issues you need solved are our number 1 focus!! Give us a chance to be a part of your business’s financial partnerships.
Our resources include relationships with top domestic carriers, Brokers in London and wholesalers that can access carriers in the open market. In addition, we offer claims handling, analytics including evaluation and benchmarking for your industry and loss control services that will enhance your insurance program.
Resolve Employee Benefits
Specializing in designing benefit packages for small to mid-sized employers who are often overlooked by larger brokers. We utilize the latest technology which is usually reserved for larger brokers. Our focus is educating employers on which plans are best for them and their families. We also provide Medicare, group medical, life, disability, dental, online enrollment, compliance website and Cobra administration.
Our Core Specialties
I was introduced to Chris Burns via Evans Poston a number of years ago, when Chris was first launching Resolve Insurance in downtown Norfolk. He and Terri are the real deal: They work their butts off, respond quickly, uncover risks that Owen and I never would have considered, and diligently educate the underwriters to ensure we get the lowest rates possible. They have been invaluable to Northfield, especially as it relates to our two recent acquisitions.
Resolve Insurance came in and did a thorough review for my personal and business insurance exposures. The process was extensive and efficient, helping me determine areas of gaps in coverage. Not only did Resolve fix my issues, but they also helped me with my overall insurance program, all while saving me money.
While traveling out of the country over a holiday weekend, I received a late night text informing me my vessel was sinking at the dock. Mr. Burns, the President of Resolve Insurance Group responded immediately and was able to get a salvor on Easter morning, knowing I was out of the country with limited access. Mr. Burns meet the salvor at 730am on Easter morning and stayed with the vessel until the completion of raising of the vessel. I would never of expected the president of my insurance company to not only help me with this issue, but personally handle it himself.
Our Team at Resolve Insurance Group looks forward to delivering “Determined Customer Service” to you. Our hope with each client relationship is that they tell us what that philosophy means to them.
Determined Customer Service
Contact us today, for a complimentary & confidential Free Consultation