Announcement

Resolve Insurance Group is proud to announce its partnership with Riffenburg Insurance Services out of Spartanburg, SC. This partnership will bring exciting new solutions for our trusted clients. As always, our “Determined Customer Service” model is our top priority, but now we can help with your Individual Medical, Group Benefits, and Life & Disability plans.

Having Workers Comp Issues

WE CAN HELP

Need Pay As You Go Premiums

WE CAN HELP

Did Your Auto Prices Skyrocket

WE CAN HELP

Contractor, Restaurant, Small Business

WE CAN HELP
CALL US NOW
(757) 217-2974

Are You Worried About Cyber Crimes

WE CAN HELP

About Us

Resolve Insurance was founded under the banner of “Determined Customer Service”! Not all agents or brokers are created equal. With over 80 years of combined client service experience, carrier relationships, risk management and claims service, our team is prepared to provide our clients with a specialized insurance program to meet their coverage and financial needs.

WHAT WE DO

Trust

We create trust by following through on your needs. We work with you to develop a service commitment document (SCD) that fits your specific Business flow, calendar and general insurance needs.

Resolution Sales Process

The Resolution Sales Process (RSP) is a cutting edge innovative way to deliver advanced client focused customer service.

Its focus is the ease of doing business for the client.

It includes:

Streamlined Renewal Process, Customized Insurance Forms, Reduction of Data Entry on the client side and Digital Submissions.

Tracking for Year-to-year data changes, and electronic signatures for ease of doing business.

Analytics

Whether its Large Commercial, Small Commercial or Personal Lines Insurance. We deliver Industry Leading Tools to help you:

Receive Certificates quickly, properly value your business and personal assets as well as give you the ability to access your documents electronically.

In addition, you can view your existing Insurance program online.

Personal Insurance

Whether its High-Net-Worth individuals with unique insurance requirements, new Mortgage Insurance or Home, Auto and Car Insurance, our team can meet your needs. Partnering with the best carriers and understanding the exposures of all these classes of business, our team can help you get the best coverage terms at the best price.

CONTACT US

Terri Greene
Senior Vice President of Marketing
tgreene@resolve-insurance.com
757-217-2968

Business Insurance

Focusing on Marine, Construction, Habitational, Real Estate, Restaurants, Retail and Tactical Gear Distributers. Our Team brings substantial experience to these Verticals in addition to many others. Our RESOLUTION SALES PROCESS combined with client feedback will help change the dynamic of your relationship with your Insurance Program. Our client service focus and quick turnaround on issues you need solved are our number 1 focus!! Give us a chance to be a part of your business’s financial partnerships.

Resources

Our resources include relationships with top domestic carriers, Brokers in London and wholesalers that can access carriers in the open market. In addition, we offer claims handling, analytics including evaluation and benchmarking for your industry and loss control services that will enhance your insurance program.

Resolve Employee Benefits

Resolve Employee Benefits

Specializing in designing benefit packages for small to mid-sized employers who are often overlooked by larger brokers. We utilize the latest technology which is usually reserved for larger brokers. Our focus is educating employers on which plans are best for them and their families. We also provide Medicare, group medical, life, disability, dental, online enrolment, compliance website and Cobra administration.

Our Core Specialties

Testimonials

Resolve Insurance came in and did a thorough review for my personal and business insurance exposures. The process was extensive and efficient, helping me determine areas of gaps in coverage. Not only did Resolve fix my issues, but they also helped me with my overall insurance program, all while saving me money.

Dennis

Owner

While traveling out of the country over a holiday weekend, I received a late night text informing me my vessel was sinking at the dock. Mr. Burns, the President of Resolve Insurance Group responded immediately and was able to get a salvor on Easter morning, knowing I was out of the country with limited access. Mr. Burns meet the salvor at 730am on Easter morning and stayed with the vessel until the completion of raising of the vessel. I would never of expected the president of my insurance company to not only help me with this issue, but personally handle it himself.

Al C.

Client

Our Team at Resolve Insurance Group looks forward to delivering “Determined Customer Service” to you. Our hope with each client relationship is that they tell us what that philosophy means to them.

Chris Burns

President

Determined Customer Service

Contact us today, for a complimentary & confidential Free Consultation

Carriers We Represent

Amerisafe
Cincinnati Insurance Companies
Commonwealth-Contractors
CRC-Group
CRC-Group
Great-American-Insurance-Group
LIG-Insurance-Financial
LIG-Insurance-Financial
Ryan-Turner-Specialty
Safeco-Insurance
LIG-Insurance-Financial
LIG-Insurance-Financial
Amerisafe

117 W. Tazewell Street, Unit 105, Norfolk, VA 23510 United States • Phone: 757-217-2968